Shipping & Returns
Read Shipping Details HERE
All prices LISTED OR QUOTED are FOB factory. As we have a large variety of sizes and models, please call to discuss shipping charges with one of our sales associates based on the model you have chosen.
Before ordering, make sure the structure or home you have chosen is in compliance with zoning regulations of your municipality, as GreenTerraHomes disclaims all liability therein. Home plans, reproducible (pdf's), and CAD files purchased are not returnable or refundable. The purchase of a reproducible plan is necessary to make any changes to plans. There is no returns, exchanges or credits.
All structures, kits and Homes are custom designed for each client, all steel is NONE refundable and all sales are final. Please note that if a deposit and/or first installment is paid and Design and planning work begins, any refund requested will incur a $100 processing fee, any financing application fee and any and all design/engineering team hours for Plans and Drawings billed at a rate of $125 per hour as declared by vendor and any fees for engineered drawings. Please allow 30-45 business days from the date we receive the request, for processing. We will notify you via email when Refund is disbursed. Client Assistance Services such as permit inquiries, survey inquiries, etc. are billed at $50/hr plus $0.54/km and are non-refundable. Once Plans are signed off or and once Production starts on an order, there are no returns, exchanges or refunds, and purchaser will be liable for complete order. There is no return, refund or exchange on custom orders. Items PAID and not picked by Client will only be held for 30 days, then storage fees will apply at the rate of $100-$1000 per day depending on the size of the unit. Within 90 days the item will be considered abandoned and disposed of without prior notice, to recoup storage expenses.
Acknowledgement - Pre-Order
While this Pre-Order secures the approximate production priority of your unit, it does not constitute the purchase or order of your unit. Once we get closer to the production time of your Pre-Order, we will ask you to meet with design and configure your unit and finishes. Green Terra Homes will create an order for your unit and you will receive a Quote Agreement indicating the purchase price of the unit, plus estimates of any applicable taxes, duties, transport and delivery charges (if applicable), and any other applicable fees. If you proceed with the order, we will apply your Pre-Order Payment towards the order payment. Until you enter into a Purchase Agreement, your Pre-Order may be cancelled at any time, in which case you will receive a full refund of your Pre-Order Payment.However if you have applied for financing through Green Terra Homes after the Pre-order, then if you do not get approved, or if you cancel the after the Pre-order, the Application Fee and processing fee of $500 will be deducted from your deposit. You understand that we will not hold your after the Pre-order Payment separately or in an escrow or trust fund or pay any interest on your Reservation Payment. Your Reservation is not transferable or assignable to another party without the prior written approval of Green Terra Homes.
All content on the GreenTerraHomes (hereinafter referred to as GTH) site: plans, logos, concepts, graphics, images, information and documents as well as the selection, arrangement and display thereof, shall remain the exclusive property of GreenTerraHomes and are protected by Copyright Law. All images of the products, during manufacturing, site placement, stitch up and final fit and trim are and shall remain the property of GreenTerraHomes. Client(s) acknowledge and agree that GTH may use any and all images, and materials as it so chooses for any and all purposes including but not limited to product portfolio, product catalog, commercials, social media, news reports, press releases, etc
GreenTerraHomes hereby authorizes you to view, copy, download and print documents that are available on this site on the express condition that these documents will be for personal use only and shall not be used commercially; that these not be modified or redistributed; and that all copyrights, trademarks, brand names or other notice of property be reproduced as they appear on the documents. Anyone who wishes to obtain authorization to use protected elements, trademarks or brand names, must make a request to the following e-mail address: firstname.lastname@example.org